Shipping Policy
Thank you for shopping with us! We are committed to providing you with the best possible shopping experience. Please review our shipping policy below for important details regarding your order.
Processing Time
- All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
Shipping Rates & Delivery
We offer a range of shipping options for your convenience:
- Standard Shipping (5-7 business days): RM10
- Free Shipping: Available for orders over RM200 (Standard Shipping only)
Delivery times may vary depending on your location and shipping carrier delays that are outside our control.
Shipping to P.O. Boxes
We do not ship to P.O. Boxes. Please provide a valid street address.
International Shipping
Currently, we only ship within Malaysia & Singapore. International shipping is not available at this time.
Order Tracking
Once your order is shipped, you will receive an email notification with a tracking number so you can monitor your package's journey.
Lost or Stolen Packages
We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. However, we will work with you to help resolve the situation if possible. Please contact us at imleanne49617@gmail.com for assistance.
Shipping Delays
Unexpected delays may occur due to weather conditions, postal service problems, or other unforeseen circumstances. We are not liable for delays caused by the shipping carrier.
Contact Us
For questions or concerns about shipping, please contact us at:
- Email: imleanne49617@gmail.com
- Phone: +60124349477
You can adjust details like shipping rates, processing times, and contact information to fit your business model.